Digital Personal Data Protection Notice

Digital Personal Data Protection Notice

Sundara Super Speciality Care
Effective Date: 25 November 2026

1. About This Notice

This Notice explains how Sundara Super Speciality Care handles digital personal data collected through its website, appointment forms, inquiry forms, email, telephone, and WhatsApp.

We aim to comply with the Digital Personal Data Protection Act, 2023 (DPDP Act), the Digital Personal Data Protection Rules, 2025, and other applicable Indian legal requirements, according to the provisions in force and applicable to our activities.

2. Data Fiduciary and Contact Details

For the purposes of applicable data protection law, Sundara Super Speciality Care is the organization responsible for the personal data it determines to process for its website and related inquiry and appointment activities, subject to the applicable legal framework.

Organization: Sundara Super Speciality Care
Location: Belagavi, Karnataka, India
Phone: +91 82960 77660
Email: contact@sundarasuperspecialitycare.com
Website: https://www.sundarasuperspecialitycare.com/

3. Categories of Digital Personal Data

Depending on the information you provide and how you use our website, we may process:

• Name, telephone number, and email address.

• Appointment requests, preferred dates, and service inquiries.

• Messages submitted through contact forms or WhatsApp.

• Health-related details voluntarily provided for an appointment or medical inquiry.

• Technical and usage information, where collected through website infrastructure or technologies.

We seek to collect information relevant to the stated purpose and discourage submission of unnecessary personal information.

4. Purposes of Processing

Personal data may be processed to:

• Receive and respond to inquiries.

• Manage appointment requests and related communication.

• Provide information about urology and surgical oncology services.

• Maintain necessary administrative records.

• Protect website systems and prevent misuse.

• Meet applicable legal and regulatory obligations.

• Carry out other purposes disclosed to you and permitted by law.

Where consent is the applicable basis, we will seek consent in the manner required by the law in force. We will not assume that an inquiry gives unrestricted permission for unrelated use.

5. Consent and Other Lawful Grounds

Where required by applicable law, consent will be requested through a clear, informed, affirmative action. You may withdraw consent using the available mechanism or by contacting us.

Withdrawal does not retrospectively invalidate lawful processing completed before withdrawal. Processing or retention may continue where a separate lawful basis or legal requirement applies.

Any processing without consent must be supported by a lawful ground available under the applicable legislation.

6. Data Security

We take reasonable technical and organizational measures intended to protect digital personal data from unauthorized access, disclosure, alteration, loss, or misuse. These measures should include appropriate access restrictions and security practices for the systems used to manage website inquiries and appointments.

No internet transmission or electronic storage system can be guaranteed to be completely secure. If a personal data breach occurs, we will take appropriate steps in accordance with applicable legal requirements.

7. Data Processors and Third Parties

Personal data may be processed by authorized service providers supporting our website hosting, communications, technical operations, or appointment administration.

Where applicable, we seek to ensure that these providers handle personal data only for authorized purposes and subject to appropriate safeguards.

When you use WhatsApp or another third-party service, the service may separately process your information under its own policies.

8. Retention and Erasure

Personal data is retained only for as long as necessary for its disclosed purpose or as required or permitted by applicable law.

You may request erasure of personal data where applicable. Certain information may need to be retained to comply with legal requirements, maintain mandatory medical or administrative records, resolve disputes, or meet other lawful obligations.

9. Rights and Grievances

Subject to the applicable law and its commencement provisions, individuals may have rights relating to access to information about their personal data, correction or updating, erasure, withdrawal of consent, grievance redressal, and nomination of another person to exercise rights in specified circumstances.

To exercise an applicable right or raise a concern, contact contact@sundarasuperspecialitycare.com. Please provide enough information to help us identify your request without sending unnecessary sensitive data.

10. Children’s Personal Data

Where children’s personal data is processed, we will comply with applicable requirements, including requirements relating to parental or lawful guardian consent and any applicable restrictions.

11. Changes to This Notice

We may update this Notice to reflect changes in our practices or applicable law. The updated version will be published on our website with the relevant date.

12. Contact

Sundara Super Speciality Care
Belagavi, Karnataka, India
Email: contact@sundarasuperspecialitycare.com
Phone: +91 82960 77660
Website: https://www.sundarasuperspecialitycare.com/